Sunday, September 8, 2013

wish list

A wish list given by me to my General Manager in 2012 for improving Inspection dept. I recently discussed with an Officer. So I thought i can put it in my blogs.



Wish you a happy new year
January 1
2012
Inspection is becoming an important subject the world over
Wish list





Sir

Wish list

The Desk Officers needs frequent updating of knowledge:
Ø They can, with prior sanction, sit in any of the sessions they need updating ;( By this they can also hear the grapevine)
Ø They can be sent for training in Audit related programmes conducted in our Learning Centre and also in outside Training centres such as SBI, RBI etc.
Ø They should be motivated to take up online exams like CIA, CISA etc.
Ø Each Officer should present papers related to Audit
Ø Each Officer should be given training in basics in MS Office.
Ø Each Officer should be sent along with an I.O. to get to know an on-hands training in sampling, etc at branches.


The Desk Officers need to improvement in the way they work:
Ø In order to improve the work culture, the Department can think of giving a Certificate signed by the General Manager, for improvement in various parameters in the desk – outstanding performance such as prompt closure, the quality of notes, analytical way of presentation etc.
Ø Each Officer has to feel that he has been given 150 branches and not 150 audit reports and therefore, his work starts when the auditor begins to audit a branch.  He should keep close liaison with the auditor, branch and the peer at the Controlling Office, so that the audit and closure will be smooth.
Ø Each desk officer should make a presentation along with the synopsis to the DGM, if possible along with one or two photos of the branch outside and inside. The synopsis should contain an analysis as to why the branch obtained the rating.  An improvement or reduction in marks can also be discussed.
 
ü The Department can arrange for monthly talks by Chartered Accountants, and if possible Internal Auditors in Companies, other Banks, and SBI etc.
ü The I.Os may also be requested to make a presentation once in a while to the Department and the Department can let him know of their views on the reports of the IO. In return the IOs can apprise the department know of the gaps in their expectations from the Dept.
ü One Officer may be entrusted with the work of updating the Manuals, and also in the site.
ü A Monthly Newsletter can be printed and sent to all.


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